It was an honor to help him get his loan modified…
It was an honor to help Arlie Matthews get his loan modified with Bank of America. Â At the times when I sit and wonder why I’ve done what I’ve done, and how I can possibly continue doing it for one more day, I think of Arlie. Â He was among the bravest the U.S. military has ever witnessed. Â He was a member of a helicopter crew who flew during the Viet Nam War. Â They seldom flew above 1,500 feet and were essentially always exposed to hostile fire. Â One out of five of these pilots was wounded or killed during the war. Â And, I figure, if he could make it through that, then we can make it through this. Â His letter to me follows…Â
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Dear Martin,
I wanted to let you know I am forever indebted to you, for all you have done for me. Your getting involved with my situation with Bank of America the way you did it, resulted in me getting a modification that I could not get on my own. This has allowed me to save the house from the Trustee Sale that was scheduled for only a month away.
I want you to know that as a former Army Rotor Wing aviator in combat the US Air Force Pararescue and Para-Jumpers (PJ’s), you were a security blanket for us at a time when we needed help. I salute you for what you’ve done for me and my family.
I know that what you did with Bank of America worked, because I had an appointment that same afternoon at the Loma Linda VA Medical Center and while I was there I received four voice mails on my cell phone. They were from Reuben and Suzanne at Bank of America telling me I needed to call them as soon as possible.
I talked to Reuben first. He told me they had a solution and then he transferred me to Suzanne who then explained to me that they had a modification package ready to send out to me. Â It arrived the next day and the whole process was completed within two weeks of you getting involved.
Martin, as I told you earlier, if your blog about my situation could only help one or two other families with a similar situation as mine, then my three years of frustration was worth it. Â I salute you and your readers.
We only live about 30 miles from each other and I would be honored to take you to lunch or dinner and have a cold glass of buttermilk (blended with salt!!) while sharing war stories.
Thank you, sir.
Arlie Matthews
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No, Arlie… thank you.
Mandelman out.